Returns
Straightforward, and stated plainly so there are no surprises.
The short version
- 30 days from the day you paid to request a return.
- You pay the return postage. We do not send a prepaid label.
- The shipping you paid on the original order is not refunded — unless the item arrived damaged, faulty, or was not what we described, in which case we cover it.
- Refunds go back to the PayPal account that paid. We cannot send them anywhere else.
How it works
- Request it from the order in your account. Tell us which items and why.
- Wait for approval. We review it and email you. Do not post anything before this — parcels sent early can be refused, because we have no way to match them to an order.
- Post it back, at your own cost, with the RMA number written on the outside. Use a tracked service: without tracking we cannot refund a parcel that never arrives.
- Refund. Once it arrives and has been checked, we refund through PayPal. It usually shows within a few working days.
What we cannot take back
- Items sold for parts or repair — these are sold as broken and described as such.
- Anything damaged after it reached you.
- Items returned without an approved RMA number.
If we got it wrong
If an item arrives damaged, faulty, or genuinely is not what the listing described, that is on us. Say so when you request the return and we will cover the postage both ways. Photographs help — just reply to the confirmation email with them.
Return address
Foothills Bargains — Returns
123 Main St
Greenville, SC 29601
Only send here once your return has been approved and you have an RMA number.
Questions? Email [email protected].